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Policies & Legal

Everything you need to know about how we handle your data, our terms, and your rights as a customer.


Privacy Policy

Last updated: 8 April 2026

The Augmented Designer ("we", "us", "our") is operated by Get Psyched Pty Ltd (ABN 30 644 238 282). This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect the following types of personal information:

2. How We Collect Information

3. How We Use Your Information

4. Third-Party Services

We share data with the following services, each with their own privacy policies:

ServicePurposeData Shared
StripePayment processingName, email, payment details
ResendTransactional & marketing emailName, email address
Neon (PostgreSQL)Database / CRMAccount data, enrolment records
TallyWaitlist & survey formsName, email, form responses
SlackStudent communityName, messages (via Slack's platform)
NetlifyWebsite hostingTechnical/access logs

We do not sell your personal information to third parties.

5. Your Rights

Under the Australian Privacy Principles, you have the right to:

To exercise any of these rights, email freya@augmenteddesigner.com.

6. Data Security

We take reasonable steps to protect your information from unauthorised access, modification, or disclosure. Payment data is handled entirely by Stripe (PCI DSS compliant). Passwords are hashed and never stored in plain text.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the course and services. If you request deletion, we will remove your data within 30 days, except where we are required by law to retain it.

8. International Data

Some of our third-party services (Stripe, Resend, Slack, Neon) process data on servers outside Australia. By using our services, you consent to this transfer. We ensure these providers maintain adequate data protection standards.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.

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Terms of Service

Last updated: 8 April 2026

By purchasing or accessing The Augmented Designer course, you agree to these terms. Please read them carefully.

1. What You Get

2. Account & Access

3. Intellectual Property

4. Acceptable Use

You agree not to:

5. Availability

We aim to keep the course platform available at all times but do not guarantee uninterrupted access. We may update, modify, or restructure course content to keep it current — this is a feature, not a limitation.

6. Disclaimers

7. Limitation of Liability

To the maximum extent permitted by Australian law, our liability is limited to the amount you paid for the course. We are not liable for indirect, incidental, or consequential damages. Nothing in these terms excludes or limits consumer guarantees under the Australian Consumer Law.

8. Governing Law

These terms are governed by the laws of Australia. Any disputes will be resolved under Australian jurisdiction.

9. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email. Continued use of the course after changes constitutes acceptance.

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Refund Policy

Last updated: 8 April 2026

We want you to be happy with your purchase. This policy complies with the Australian Consumer Law (ACL).

Your Rights Under Australian Consumer Law

Under the ACL, you are entitled to a refund if:

These rights apply regardless of any other terms stated here.

Our Satisfaction Guarantee

Beyond your statutory rights, we offer a 14-day satisfaction guarantee from the date of purchase. If the course isn't what you expected, email us within 14 days and we'll process a full refund — no questions asked.

After 14 Days

After the 14-day period, refunds are assessed on a case-by-case basis. We'll always honour your rights under Australian Consumer Law.

Coaching Add-On

How to Request a Refund

Email freya@augmenteddesigner.com with your name and the email you used to purchase. Refunds are processed via Stripe within 5–10 business days.

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Cookies & Tracking

Last updated: 8 April 2026

We use cookies and similar technologies to improve your experience and understand how our site is used.

What We Use

TypePurposeExamples
EssentialLogin sessions, preferencesSession cookies, auth tokens
AnalyticsUnderstand how the site is usedPage views, feature usage
MarketingEmail attribution, campaign trackingUTM parameters, email open tracking

Event Tracking

Our course app tracks events like lesson starts, completions, and feature usage to improve the learning experience. This data is tied to your account and is not shared with advertisers.

Third-Party Tracking

We do not use Google Analytics or Facebook Pixel. Our tracking is first-party — data stays in our own database.

Managing Cookies

You can disable cookies in your browser settings. Note that disabling essential cookies may affect your ability to log in to the course.

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